Customer Service – 365 Days a Year
Agents are standing by 24 hours a day, 7 days a week to answer your inquiries and concerns. Agents may process cancellations and refunds upon Member request.
We offer several means of communication through chat, email, and toll-free dial.
Phone: (877) 876-5620
Data We Collect from You
Information that determines your identity, such as your full name, complete financial billing address, and email address.
We solely process customer data under the direction of our Members and we have no direct control or ownership of the personal data.
Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data for processing purposes.
How We Use The Information Collected
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
Maintain the quality and safety of the Services, and to enhance, improve, and update those Services.
We do not sell, rent, loan, trade, lease, or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception if we are forced to disclose such information by law. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take all steps necessary to protect your privacy.
Fraud prevention is of the highest importance to our business. Your personal data and financial privacy are our main priorities. Excellent customer service is offered online, via chat, and by calling the available toll-free number to our customer service center 24 hours a day, 7 days a week. Upon contacting us, customers may request cancellations, refunds, and a variety of other services. If at any point in time a customer feels their account has been compromised, all they need to do is contact us for assistance. We will issue any credits immediately, no questions asked, and cancel the membership. This will prevent any future charges or access to the account. Please note: any negative transaction or chargeback reported to a bank will result in a block in our system for future purchases and access to the membership account.